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April 11th, 2020 11:00

Inspiron 24-5490 AIO, how to use HDMI in as a monitor

​Hi,​

​I had a new Inspiron 24-5490 AIO. There is an HDMI-in port on the back and the ​​manual​​ says, "​​Connect a gaming console, Blu-ray player, or other HDMI-out enabled devices​​.". However, when I plug my another laptop into it, my laptop actually can detect 'Digital television Inspiron 549X', but I cannot switch the AIO display from its own windows to the laptop's. So how can I do that? I have tried the OSD button but apparently it is not the solution.​

​ ​

​Thanks​

7 Technologist

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10.4K Posts

April 11th, 2020 20:00

@mclemony someone in the community had same issue and figured it out.

I think this one is most likely the driver you would need for OSD.https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=vkfrp&oscode=wt64a&productcode=inspiron-24-5490-aio

Version: 1.0.2.0 ,A02 Last Updated Date: 18 Nov 2019

File Name: Dell-On-Screen-Display-Application_VKFRP_WIN_1.0.2.0_A02_01.EXE

Description: This package contains the application for the Dell On-Screen Display (OSD).

https://www.dell.com/community/Inspiron-Desktops/Inspiron-5490-AIO-HDMI-in-port-not-working/m-p/7517815

4 Operator

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20.1K Posts

April 11th, 2020 11:00

That is not possible. Your all in one cannot be used as a monitor for another computer. See the manual--

https://topics-cdn.dell.com/pdf/inspiron-24-5490-aio_setup-guide_en-us.pdf

11 Posts

April 11th, 2020 12:00

See page 9, port 4's description. I do believe this port is for input unless its a fake one. 

mclemony_0-1586632101294.png

 

7 Technologist

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10.4K Posts

April 11th, 2020 12:00

Based on experience w other Dell AIO, yes definitely it can be used as monitor via hdmi-in port.  Right next to the power button at bottom edge of monitor there is a small button called BIST (build in self test) When you press it it may show video input select source on screen, which allows you to choose external video in.  see #2 BIST  HTH.

 

11 Posts

April 11th, 2020 12:00

Yeah I tried that BIST as well, it will only make the display go dark if I hold it for 2 seconds, but seems no selection for switching display.

11 Posts

April 11th, 2020 13:00

I believe it is not the laptop's settings.

4 Operator

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5.6K Posts

April 11th, 2020 13:00

With the HDMI cable inserted into the AIO, have you tried Fn+F8 on the laptop to cycle through all the 4 choices.

 

 

.

4 Operator

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5.6K Posts

April 11th, 2020 14:00

@mclemony 

If your laptop is not set to send the video out the HDMI port, how is the AIO suppose to get it ? ? ?

 

 

.

11 Posts

April 11th, 2020 14:00

I have done the settings already on anther tv, my laptop does send the output signal through its HDMI port.

It's the AIO I don't know how to make it as a monitor.

7 Technologist

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10.4K Posts

April 11th, 2020 14:00

 

Display built-in self test
Try this to see if the test shows anything related to video input select source.
The following procedure provides the instructions on how to run the built-in self test for the display:
Steps
1. Turn off your computer.
2. Press and hold the display built-in self test button.
3. Press and hold the power button.
4. Release the power button.

5. Hold the display built-in self test button until the test starts.

7 Technologist

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10.4K Posts

April 11th, 2020 14:00

some user successful to display hdmi-in video on it.  he just did not say how he did it. must be very simple.

I then installed an Inspiron 5490 AIO with the camera HDMI video connected to the computer's HDMI-IN port. The camera video displays beautifully on the monitor after switching the display video source to the HDMI-IN port.

 

 

 

11 Posts

April 11th, 2020 15:00

I have successfully started the display test but still don't know how to switch...

4 Operator

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5.6K Posts

April 11th, 2020 16:00

@mclemony 

The laptop can send video signal out the HDMI port, but does it ?  I know on my laptop, I have to Fn+F8 to do so.

 

11 Posts

April 12th, 2020 04:00

Looks promising! I will try it later.

11 Posts

April 13th, 2020 05:00

Excellent! That's what I need and it solves the problem.

Thank you!!!!!

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